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Privacy Policy

Last updated: April 17, 2026

Introduction

This Privacy Policy explains how Shop AI Check collects and uses your data. Shop AI Check is operated by an independent sole trader registered in Portugal. We are subject to the EU General Data Protection Regulation (GDPR).

What we collect

  • Email address (for sending your report)
  • Store name, URL, product category, example products, and target customer description (for generating the report)
  • AI platform responses about your store (included in the report)
  • Payment metadata from Stripe (transaction ID, amount, timestamp) — we never receive or store your card details; Stripe handles those directly

How we use it

  • To generate and deliver your AI visibility report
  • To process your payment and provide receipts
  • To respond to your support requests
  • To comply with Portuguese tax and accounting law

Third parties we share with

The services below process your data on our behalf, each under their own privacy policies:

  • Stripe — payment processing
  • OpenAI — ChatGPT queries (your form inputs are sent as part of the queries)
  • Perplexity — Perplexity queries
  • Google — Gemini queries
  • Resend — email delivery
  • Supabase — database and file hosting

Retention

  • Reports, form inputs, and AI responses: 90 days, then auto-deleted
  • Email address: kept until you request deletion
  • Payment records: 10 years, as required by Portuguese tax law

Your rights (GDPR)

  • Access your data
  • Correct your data
  • Request deletion
  • Data portability
  • Object to processing
  • Lodge a complaint with the Portuguese data protection authority (Comissão Nacional de Proteção de Dados, CNPD)

Exercise any of these rights by emailing support@shopaicheck.com.

Cookies

We use only essential cookies (Stripe checkout, session management). We do not use tracking or advertising cookies.

Contact

For any privacy-related questions, email support@shopaicheck.com.